Data Deletion Request

Last Updated: February 2026

At EnafTech.com, we respect your privacy and are committed to protecting your personal information.

You have the right to request deletion of your personal data, subject to certain legal and operational requirements.

1. What Data Can Be Deleted

Upon receiving a valid request, we may delete or anonymize:

  • Personal profile information (Name, Email, Phone Number)

  • Saved delivery addresses

  • Newsletter subscription data

  • Customer support messages (where applicable)

  • Account-related preferences

2. Data That May Be Retained

Certain information may be retained for legal, security, or business purposes, including:

  • Order history and invoices

  • Transaction and payment records

  • Fraud prevention logs

  • Data required under applicable laws in Bangladesh

In such cases, data may be securely restricted or anonymized instead of permanently deleted.

3. How to Request Data Deletion

To submit a request, please email us with:

  • Your Full Name

  • Email Address or Phone Number used on your account

  • Order ID (if applicable)

  • A brief request for data deletion

📧 Email: support@enaftech.com
📌 Subject Line: Data Deletion Request

4. Processing Time

After identity verification, data deletion requests are typically processed within:

7–15 working days

Additional time may be required in certain cases for verification or compliance review.

5. Identity Verification

For security reasons, we may request additional information to verify your identity before processing your request.

Data deletion cannot be completed without proper verification.

6. Effects of Data Deletion

Once your data is deleted or anonymized:

  • Your account access may be permanently removed

  • Order history and saved preferences cannot be restored

  • Legally required records may remain in a restricted and secure format

7. Related Policy

This page should be read together with our Privacy Policy, which explains how we collect, use, and protect your information.

8. Need Assistance?

If you have any questions about data privacy or deletion:

📧 Email: support@enaftech.com
🌐 Website: https://enaftech.com