Return & Refund Policy

Last Updated: February 2026

At EnafTech.com, customer satisfaction is our priority.
We aim to deliver the correct product in perfect condition. If there is any issue, we offer an easy and transparent return process as outlined below.

1. Return Eligibility

You may request a return if:

  • The product is damaged or defective upon delivery

  • You received the wrong product

  • The product does not match your confirmed order

  • The item is unused and in original condition

  • The return request is made within 7 days of delivery

Returned items must include:

  • Original packaging

  • Tags and labels

  • Manuals and accessories (if any)

2. Non-Returnable Items

We do not accept returns in the following cases:

  • Change of mind after purchase

  • Used or physically damaged items after delivery

  • Hygiene-sensitive items (e.g., earphones, headphones) if opened or used

  • Customized or specially ordered products

  • Clearance or final sale items

3. Easy Return Process

To request a return:

Please email our support team with:

  • Order Number

  • Product Name

  • Reason for return

  • Clear photos or short video (if applicable)

📧 Email: support@enaftech.com

Our customer support team will respond and guide you through the simple return procedure.

4. Refund Policy

After we receive and inspect the returned product:

  • You will be notified about approval or rejection

  • Approved refunds will be processed within 7–10 working days

  • Refunds will be issued through the original payment method (where possible)

Delivery charges are non-refundable unless the return is due to our mistake (wrong or defective product).

5. Late or Missing Refunds

If you have not received your refund:

  • Check with your bank or mobile payment provider

  • Allow additional processing time

  • Contact us for assistance

We will help resolve the issue promptly.

6. Policy Updates

We may update this Return & Refund Policy when necessary.
Any changes will be effective immediately after being posted on this page.

7. Contact Us

For any questions regarding returns or refunds:

📧 Email: support@enaftech.com
🌐 Website: https://enaftech.com/contact